Maison Zellige online store
Maison Zellige · 2024
Website design
E-commerce and online ordering mobile app
Restaurant, shop, pharmacy or wholesaler: an ordering app keeps your regular customers loyal, sends them your promotions as notifications and makes ordering as easy as sending a message.
Sound familiar?
- Your best customers order often, but always by phone or by message.
- The promotions you send by email are almost never opened.
- You depend on delivery platforms that take a commission on every order.
What I deliver
Catalogue and cart
Products, options, stock and cart synced with your website or your till.
Payment and delivery
Cash on delivery or card payment, delivery slot selection and order tracking.
Notifications
Promotions, new products and reminders sent straight to your customers' phones.
Loyalty
Points, discounts and referrals to encourage repeat orders.
How we work
- 01
Buying journey
Analysing how your customers order today and which steps to simplify.
- 02
Integrations
Connecting your online store, your stock and your payment methods.
- 03
Development
iOS and Android app, with an admin area to manage orders.
- 04
Launch
Publication, a download campaign aimed at your current customers and sales tracking.
Keep customers rather than buying new ones
Winning a new customer costs far more than bringing an existing one back. An app installed on their phone keeps your brand at their fingertips and turns one-off purchases into habits.
Taking back control of your orders
By receiving orders directly, you keep the customer relationship and the data that comes with it: what your customers buy, when, and how often.
To start on the web, see e-commerce website design. To show your products on video, see e-commerce product videos.
Related projects
- Web
Frequently asked questions
Do I need an e-commerce website as well as the app?
It's recommended. The website attracts new customers from Google, while the app keeps those who order regularly. Both can share the same catalogue.
Do notifications really work?
Used sparingly, yes: they land straight on the phone's screen. Too frequent, and they push people to uninstall the app — hence the importance of a well-planned calendar.
Can I manage orders from a computer?
Yes. An online admin area lets you track orders, update products and send notifications from a computer or a tablet.
Further reading
Websites
Hosting, domain, maintenance: what a website costs once it's live
· 1 min read
Websites
YouCan or Shopify: which should you choose to sell in Morocco?
· 1 min read
Automation
Cash on delivery: 6 ways to reduce returns
· 1 min read
Let's talk about your project
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